Privacy Policy
Updated at 2021-02-01
Hua Ban Group. ("we." "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal
information is collected, used, and disclosed by Hua Ban Group.
This Privacy Policy applies to our website, https://huaban.com.my/hbg/ , and its associated subdomains (collectively, our “Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and
disclosure of your personal information as described in this Privacy Poticy and our Terms of Service.
Definitions and key terms
For this Privacy Policy:
- Cookie: smal! amount of data generated by a website and saved by your web browser. It is used to identify your browser,
provide analytics, remember information about you such as your language preference or login information. - Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Hua Ban Marketing Sdn Bhd, No 8, Jalan
Nyatoh, Lanang Road, 96000 Sibu, Sarawak, Malaysia. that is responsible for your information under this Privacy Policy. - Country: where Hua Ban Group or the owners/founders of Hua Ban Group are based, in this case is Malaysia.
- Customer: refers to the company, organization or person that signs up to use the Hua Ban Group Service to manage the
relationships with your consumers or service users. - Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Hua Ban
Group and use the services. - IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These
numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a
device is connecting to the Intemet. - Personnel: refers to those individuals who are employed by Hua Ban Group or are under contract to perform a service on
behalf of one of the parties. - Personal Data: any information that directly, indirectly, or in connection with other information — including a personal
identification number — allows for the identification or identifiability of a natural person. - Service: refers to the service provided by Hua Ban Group as described in the relative terms (if available) and on this platform.
- Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our
content or whose products or services we think may interest you. - Website: Hua Ban Group’s site, which can be accessed via this URL: https://huaban.com.my/hbg/.
- You: a person or entity that is registered with Hua Ban Group to use the Services.
What Information Do We Collect?
We collect information from you when you visit our service. register, place an order, subscribe to our newsletter, respond to a survey
or fill out a form.
- Name / Username
- Phone Numbers
- Email Addresses
How Do We Use The Information We Collect
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our service (we continually strive to improve our service offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and
support needs) - To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
When do we use customer information from third parties?
We receive some information from the third parties when you contact us. For example, when you submit your email address to us to
show interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to
us. We also occasionally collect information that is made publicly available on social media websites. You can control how much of
your information social media websites make public by visiting these websites and changing your privacy settings.
Do we share the information we collect with third parties?
We may snare the information that we collect, both personal and non-personal, with third parties such as advertisers, contest
sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may
interest you. We may also snare it with our current and future affiliated companies and business partners, and if we are involved in a
merger, asset sale or other business reorganization, we may also snare or transter your personal and non-personal information to our
successors-in-interest
We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and
maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card
processing, customer service and fulfilling orders tor products and services you may purchase through our platform. We will likely
snare your personal information, and possibly some non-personal intormation, with these third parties to enable them to perform
these services for us and for you
We may snare portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics
partners, application developers, and ad networks. It your IP address is snared, it may be used to estimate general location and other
technograpnics such as connection speed, whether you nave visited the service in a snared location, and type ot device used to visit
the service. They may aggregate information about our advertising and what you see on the service and then provide auditing,
research and reporting tor us and our advertisers:"
We may also disclose personal and non-personal information about you to govemment or law entorcement officials or private parties
as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to
protect our rights and interests or those of a third party, the safety ot the public or any person, to prevent or stop any illegal, unethical,
or legally actionable activity, or to othemise comply with applicable court orders, laws, rules and regulations.
Where and when is information collected from customers and end users?
We will collect personal information that you submit to us. We may also receive personal information about you trom third parties as
described above.
How Do We Use Your Email Address?
By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of
these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We
only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send
unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow
us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific
people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page
will be used tor the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the
same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would
like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Could my information be transferred to other countries?
We are incorporated in Malaysia. Information collected via our website, through direct interactions with you, or from use of our help
services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be
viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and
transfer of such data. To the fullest extent allowed by applicable by using any of the above, you voluntarily consent to the trans-
border transfer and hosting of such information.
Is the information collected through our service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help
safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor
security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail
to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute
security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional
misconduct will be the standards used to measure our compliance with that duty.
Can I update or correct my information?
The rights you nave to request updates or corrections to the intormatlon we collect depend on your relationship with us. Personnel
may update or correct their intormation as detailed in our internal company employment policies. Customers nave the right to request
the restriction ot certain uses and disclosures ot personally identifiable information as follows. You can contact us in order to (1)
update or correct your personally identifiable information, (2) change your preterences with respect to communications and other
intormation you receive from us, or (3) delete the personally Centifiable intormatlon maintained about you on our systems (subject to
the following paragraph), by cancelling your account Such updates, corrections, changes and deletions will have no effect on other
intormation that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a
unique password) to verity your Gntity before granting you profile access or making corrections. You are responsible tor maintaining
the secrecy of your unique password and account information at all times. You should be aware that it IS not technologically possible
to remove each and every record ot the information you have provided to us trom our system. The need to back up our systems to
protect intormation trom inadvertent loss means that a copy of your information may exist in a non-erasable form that Will be difficult
or impossible for us to locate. Promptly after receiving your request, all personal intormation stored in databases we actively use, and
other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent
reasonably and technically practicable. It you are an end user and Wisn to update, delete, or receive any intormatlon we have about
you, you may do so by contacting the organization ot which you are a customer.
Personnel
It you are one ot our workers or applicants, we collect intormatlon you voluntarily provide to us. We use the information collected for
Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1)
update or correct your information, (2) change your preferences with respect to communications and other information you receive
trom us, or (3) receive a record of the information we nave relating to you. Such updates, corrections, changes and deletions will
nave no effect on other intormation that we maintain, or intormatlon that we have provided to third pallies in accordance with this
Privacy Policy prior to SUcn update, correction, change or deletiom
Affiliates
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes ot this Privacy
Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common
control with us, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be
treated by those Corporate Affiliates in accordance witn the terms ot this Privacy Policy.
How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this policy. This is
also the case for anyone that we snare your information witn and who carries out services on our behalf. When we no longer need to
use your intormation and there is no need for us to keep it to comply witn our legal or regulatory obligations, we'll either remove t
trom our systems or depersonalize it so that we can't identity you.
How Do We Protect Your Information?
We implement a variety ot security measures to maintain the safety of your personal intormation when you place an order or enter,
submit, or access your personal informatiom We offer the use of a secure server. All supplied sensitive/credit intormation is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be
accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Atter
a transaction, your private information (credit cards, social security numbers, financials, etc ) is never kept on tile We cannot,
however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the
Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial
safeguards.
Governing Law
The laws of Malaysia, excluding its conflicts of law rules, shall govern this Agreement and your use of our service Your use ot our
service may also be subject to other local, state, national, or intemational laws.
Your Consent
By using our service, registering an account or making a purchase, you consent to this Privacy Policy
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by . We
are not responsible tor the content, accuracy or opinions expressed in such websites, and such websites are not investigated,
monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go trom the Services to
another website, our Privacy Policy is no longer in effect Your browsing and interaction on any other website, including those that
nave a link on our platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other
methods to collect information about you.
Cookies
We use "Cookies" to identity the areas of our website that you nave visited. A Cookie is a small piece ot data stored on your computer
or mobile device by your web browser. We use Cookies to personalize the Content that you see on our website. Most web browsers
can be set to disable the use ot Cookies However, it you disable Cookies, you may not be able to access functionality on our website
correctly or at all. We never place Personally Identifiable Information in Cookies.
Kids' Privacy
We collect information trom kids under the age of 13 just to better our services. It You are a parent or guardian and You are aware
that Your child nas provided us with Personal Data without your permission, please contact us. It We become aware that We nave
collected Personal Data trom anyone under the age ot 13 without verification ot parental consent, We take steps to remove that
information trom our servers.
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date
below
Third-Party Services
We may display, include or make available third-party content (including data, information, applications and other products services)
or provide links to third-party websites or services ("Third- Party Services").
You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness,
timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. We do not assume and shall not have
any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own
risk and subject to such third parties' terms and conditions.
Facebook Pixel
Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions
people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect
information from your device when you use the service. Facebook pixel collects information that is held in accordance with its Privacy
policy.
Tracking Technologies
- Google Maps APIs
Google Maps API is a robust tool that can be used to create a custom map. a searchable map, check-in functions, display live data
synching with location, plan routes, or create a mashup just to name a few;•"
Google Maps API may collect information from You and from Your Device for security purposes a;
Google Maps API collects information that is held in accordance with its Privacy Policy".
- Cookies
We use Cookies to enhance the performance and functionality of our service but are non-essential to their use. However. without
these cookies. certain functionality like videos may become unavailable or you would be required to enter your login details every
time you visit our service as we would not be able to remember that you had logged in previously.
- Sessions
We use "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your
computer or mobile device by your web browser;"